Data Controller

The company responsible for processing your data under this Privacy Policy is:

CENTRE MÈDIC PUIGCERDÀ S.L.
Tax identification number (NIF): B55313654
Registered address: Pla del Fort, 7, 17520 Puigcerdà (Girona)
Email address: centremedicpuigcerda@gmail.com
Website: www.centremedicpuigcerda.com/
Telephone: 972883085
Registered in the Girona Commercial Registry, Volume 3192, Book 0, Folio 96, Sheet GI-63729

At CENTRE MÈDIC PUIGCERDÀ S.L., we recognise the importance of protecting your personal information and are committed to handling it responsibly and in accordance with data protection laws.

This Privacy Policy aims to govern all aspects of the processing of data relating to the various users who browse the website or provide their personal data through its different forms.

Personal Data

Personal data is information that identifies you or makes you identifiable. Through the designated fields on the website, we collect the personal data that users provide to us: first name, surname, email address, telephone number, postal address, town or city, etc., as well as any data voluntarily provided through any social networks with which users are registered. In this case, privacy will depend on the settings chosen by the user and on the social network’s own terms and conditions.

Visiting the website does not mean that users must provide any personal information. However, if they do, the data will be processed lawfully and in accordance at all times with the principles and rights set out in GDPR 2016/679 of 27 April 2016 and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

Purpose, Retention Period and Legal Basis for Processing:

We will process the data provided by users for the following purposes:

Responding to requests or enquiries submitted by users through the contact form on the website. We collect and process users’ personal data in order to handle and manage their requests, enquiries or any other submissions made through that form. We will retain this data for as long as necessary to fulfil the request and for the period established by law, with a minimum retention period of 3 years.

The legal basis for processing the data is the consent users give by selecting the checkbox accepting our Privacy Policy before submitting their request. Users have the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Improving your experience when browsing the website. We will retain this data until users withdraw their consent to its processing by deleting cookies, and for the period established by law, with a minimum retention period of 3 years.

The legal basis for improving your browsing experience is the consent users give by accepting cookies. Users have the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Managing our social networks and sending you information about our activities and products. We will retain this data until users withdraw their consent to its processing and for the period established by law, with a minimum retention period of 3 years.

The legal basis for managing our social networks and sending you information about our activities and news is the consent you give us for this purpose. Users have the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Carrying out security checks to distinguish human users from bots in order to prevent fraud. This processing uses Cloudflare Turnstile, a service that protects against bots. Further information about this provider’s data processing is available in the Cloudflare Turnstile Privacy Addendum. The data will be retained for as long as necessary for this purpose. The legal basis for this processing is the Data Controller’s legitimate interest in ensuring the security of its systems, preventing fraudulent access and protecting its services against misuse.

Sending communications, bulletins or newsletters about CENTRE MÈDIC PUIGCERDÀ S.L. products. With users’ consent, we collect and process their personal data in order to send them information about our products and services. We will retain this data until users withdraw their consent to its processing and for the period established by law, with a minimum retention period of 3 years.

The legal basis for processing the data is the consent users give by voluntarily selecting the specific checkbox consenting to receive commercial communications, which is separate from acceptance of the Privacy Policy and unchecked by default. Subscription is optional and is not a condition for sending enquiries through the contact form. Users have the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Disclosure or Communication of Personal Data and International Transfers

Your data will not be communicated or disclosed to third parties, except where there is a legal obligation or to service providers associated with the Data Controller that act as data processors.

Our servers are located in the European Union and, as a general rule, we also engage service providers located within the European Economic Area or in countries that have been recognised as providing an adequate level of protection.

If we need to use external service providers that require personal data to be transferred outside the European Union or to countries that have not been recognised as providing an adequate level of protection, we will ensure the security and lawfulness of the processing of your data through adequacy decisions, standard contractual clauses, binding corporate rules, derogations or any other instrument approved by the supervisory authority that provides appropriate safeguards for the international transfer of data.

Updating Data

In order for us to keep personal data up to date, users must inform us whenever their data changes; otherwise, we cannot be held responsible for its accuracy.

Users guarantee that the personal data provided is truthful and that all information supplied reflects their actual circumstances, is up to date and is accurate. They undertake to communicate any changes.

Third-Party Data

If users provide CENTRE MÈDIC PUIGCERDÀ S.L. with data relating to third parties for any purpose, they guarantee that they have obtained it lawfully, that they have previously informed the individuals concerned and obtained their consent to disclose it, and that the information provided is accurate and truthful.

Mandatory Information

All our forms mark mandatory fields with an asterisk (*). If users do not complete these fields or do not tick the checkbox accepting the Privacy Policy, they will not be able to submit the information.

Data Subjects’ Rights

You have the right to access your data and obtain confirmation of its processing, as well as a copy of the personal data being processed. You have the right to update it and request the rectification of inaccurate data or its erasure when it is no longer needed for the purposes for which it was collected. You may request the restriction of processing and object to the processing of your data by withdrawing your consent, and you may exercise your right to data portability. You also have the right not to be subject to decisions based solely on automated processing of your personal data. You may exercise your rights by contacting us at Pla del Fort, 7 – 17520 PUIGCERDÀ (Girona). Email: centremedicpuigcerda@gmail.com. If you consider that your rights have not been properly addressed, you have the right to lodge a complaint with the supervisory authority at www.aepd.es or contact our Data Protection Officer at dpocentremedicpuigcerda@gmail.com.

Processing of Minors’ Data

Anyone who provides data through the forms on this website and accepts its processing declares that they are over 14 years of age. Access to and use of the website is prohibited for children below that age. If the Data Controller discovers at any time that a child under 14 has provided personal data, we will delete it. Parents or guardians may also contact CENTRE MÈDIC PUIGCERDÀ S.L. at any time to block access accounts belonging to children in their care who have registered using a false identity.

Social Networks

The purpose of tools such as Facebook, Twitter, Instagram and other social networks is to raise awareness of and publicise our organisation’s activities. These tools store personal data on the servers of their respective services and are governed by their own privacy policies. We recommend reviewing and reading the social network’s terms of use and privacy policy when registering, taking into account the different settings available for the level of privacy of the user’s social network profile.

The Data Controller also reserves the right to remove from its social networks any information posted by third parties that violates the law, encourages others to do so or contains messages that undermine the dignity of individuals or institutions. It also reserves the right to block or report the profile responsible for those messages.

Cookie Processing

A cookie is a small file that is downloaded and stored on users’ computers when they access a website. Among other things, cookies allow websites to store and retrieve information about users’ browsing habits or their devices and, depending on the information they contain and how the device is used, they may be used to recognise users.

Users may prevent cookies from being created by selecting the corresponding option in their browser. You can find more information in our Cookie Policy.

Last updated: 17/09/2026